Shipping policy

SHIPPING OPTIONS

We are glad to bring our customers great value and service. That’s why we provide different shipping options (inside the U.A.E) .

• 2 Hour Delivery
• Same day delivery
• Next day delivery

WORLD WIDE SHIPPING

We are proud to offer international shipping services to all GCC countries ,  Asia , Africa , Europe and America. 

LOST/MISSING PACKAGES

VEINZ are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
U.A.E	2 Business Days
United States	5-10 Business days
Canada, Europe	7-15 Business days
Australia, New Zealand	7-15 Business days
Central & South America	7-20 Business days
Asia	7-20 Business days
Africa	7-25 Business days

 

Max delivery time – 30 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

Yes.

If you have any other questions, please contact us and we will do our best to help you out